Privacy Policy

Effective Date: 24th February 2025

Welcome to Hala Q Technology. We value your privacy and are committed to protecting your personal information in compliance with the laws and regulations of Qatar, including the Qatar Personal Data Privacy Protection Law (PDPPL) (Law No. 13 of 2016). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website www.halaqtech.com and our services.

Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

Personal Information

We may collect the following personal details when you interact with us:

✔ Full Name
✔ Email Address
✔ Phone Number
✔ Company Name (if applicable)
✔ Billing and Payment Information
✔ IP Address and Location Data (where applicable)

Non-Personal Information

We collect technical data automatically when you visit our website, such as:

✔ Browser type and version
✔ Device type and operating system
✔ Website usage data (e.g., pages visited, time spent on site)
✔ Cookies and tracking technologies

How We Use Your Information

We use your information for the following purposes:

To Provide Our Services – Processing your requests, fulfilling orders, and delivering IT & ELV solutions.

Customer Support & Communication – Responding to inquiries, support requests, and service updates.

Marketing & Promotions – Sending relevant offers, newsletters, and updates (you can opt-out anytime).

Security & Fraud Prevention – Detecting and preventing fraudulent activities and unauthorized access.

Legal Compliance – Meeting Qatar’s data protection laws and regulatory obligations.

How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share data in the following cases:

✔ With Service Providers: Third-party partners who assist with website hosting, payment processing, or marketing (bound by confidentiality agreements).

✔ With Legal Authorities: If required by Qatar laws, court orders, or government regulations.

✔ With Business Partners: When necessary for service delivery, upon your request or consent.

Data Protection & Security

We take strict security measures to protect your data against unauthorized access, alteration, or disclosure. These include:

✅ Encryption & Secure Servers – Ensuring secure storage and transmission of sensitive data.

✅ Access Control & Authentication – Limiting access to authorized personnel only.

✅ Regular Security Audits – Identifying and mitigating cybersecurity risks.

While we strive to protect your data, no online transmission is 100% secure. We encourage users to take precautions when sharing sensitive information online.

Your Rights Under Qatar’s Privacy Law

Under the Qatar Personal Data Privacy Protection Law, you have the right to:

✔ Access Your Data – Request details of the personal data we hold about you.

✔ Correct Your Information – Update any inaccurate or incomplete data.

✔ Withdraw Consent – Opt-out of marketing communications at any time.

✔ Request Deletion – Ask for the removal of your data unless required for legal or contractual reasons.

To exercise these rights, contact us at privacy@arabiantechnology.com.qa.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyse website traffic.

✔ Essential Cookies: Required for site functionality.

✔ Analytical Cookies: Used to track and improve website performance.

✔ Marketing Cookies: For targeted advertising and promotions.

You can control or disable cookies via your browser settings. However, some features may not work correctly without them.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal data.

Data Retention Policy

We retain your personal data only for as long as necessary to fulfil business, legal, or regulatory requirements. After this period, your data will be securely deleted or anonymised.

Changes to This Privacy Policy

We may update this policy periodically to reflect legal changes and business practices. Any updates will be posted on this page with a new effective date. We recommend reviewing this policy regularly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: info@halaqtech.com
Phone: +974 5144 5155‬
Website: www.halaqtech.com
Address: CR No: 230217, 1st Floor, Ainkhalid, Zone 56, Street 995, Bdg 154

Your privacy matters to us. Thank you for trusting Hala Q Technology!

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